Services

Check In Procedures
All Checks in are handled at Hakuba Base Camp, located 300m up the road in lower Echoland. If using a charter taxi, or shared taxi, please ask the driver to drop you off at Hakuba Base Camp.

Check in time is from 3PM.
Check out is until 10AM.

We are more than happy to store luggage for you if you arrive early, or wish to ski/board on your final day.

During the season, we will have staff on duty from 6AM to 2AM daily.

On arrival we’ll get you signed in, and take a copy of your passport if you do not reside in Japan.

Once this is taken care of, we’ll shuttle you down to the Villa and walk you through how everything works (fire place etc).

Supermarket
On arrival we’ll arrange a time to get you to the supermarket, so you can stock up on food, beverages and other things you might need.

After that, there is a Monday, Wednesday, Friday shuttle to help keep you from going hungry.

Rental Equipment
We have discount deals with local outlets to ensure you get the best deals around. We will provide a shuttle to local outlets, and ensure your rentals are collected at the end of the rental period.

Lift Passes
We can arrange for Hakuba Valley Lift Passes to be waiting for you on arrival.
Prices and Details